FAQs
Frequently Asked Questions
Planning Your Visit
What are the check-in and check-out times?
- Check-in: 4:00 PM
- Check-out: 11:00 AM
Please contact us directly for options regarding early check-in or late check-out.
Is there a minimum age for checking in?
- Yes, we require you to be 18 years or older to check-in.
Is there a pool?
Yes, we have both a year-round indoor and seasonal outdoor pool.
- Indoor Pool: 8 AM – 10 PM*
- Seasonal Outdoor Pool: 8 AM – 9 PM*
*Hours may vary.
Is there a waterpark?
- Our indoor pool area features small slides, a pool, and a hot tub. The seasonal outdoor pool is located in the hotel’s courtyard area.
Is there a fitness center?
- Yes, our state-of-the-art fitness center is open 24 hours.
Is there free Wi-Fi?
- Yes, wireless internet is included as part of the comforts offered by the hotel.
Are there adjoining rooms?
- No, we don’t have adjoining rooms, but our property is thoughtfully designed to keep everyone close. Its compact size and layout encourage togetherness, and we offer plenty of communal spaces for groups to relax and connect.
How is this hotel different from others in Wisconsin Dells?
- We stand out as the only midsized hotel in Wisconsin Dells offering convention space for up to 300 guests, paired with a full-service restaurant and bar—all under one roof.
Will it be comfortable for a family with young children?
- Absolutely! We warmly welcome families of all ages and strive to make your stay enjoyable and stress-free.
Dining
Is there a restaurant on-site?
- Yes, our on-site restaurant, Farmer in the Dells, offers breakfast, lunch, and dinner service.
Is the restaurant family-friendly?
- Yes, our restaurant is designed to please guests of all ages, with a menu that caters to both kids and adults.
Is there coffee service at the hotel?
- Fresh brew-to-cup coffee is available in the hotel lobby area 24 hours a day.
Common Questions
Can I use my own grill on the balconies, patios, or the courtyard?
- The use of personal grills is prohibited on hotel property.
Is there shuttle service?
- Yes, we offer complimentary shuttle service within a 5-mile radius. Please call the front desk for scheduling and availability.
Can a reservation be made for someone else?
- Yes, reservations can be made for others. A Credit Card Authorization form must be completed and returned to our Guest Services Team prior to the arrival date.
Are pets allowed?
- With the exception of service animals certified under the American Disabilities Act (ADA), pets (including Emotional Support Animals -ESAs) are not permitted at The Wisconsin Hotel and Conference Center. For pet-friendly options in the area, we recommend checking out sister properties at Dellshotels.com.
Do you accept personal checks?
- Unfortunately, we do not accept personal checks as a form of payment.
Is this a boutique hotel?
- We like to think of ourselves as an independent lifestyle hotel. Travelers may not know the industry definition of “boutique,” but they’ll love what we offer: a smaller, more intimate setting, artistic design with a touch of casual luxury, a prime location in the heart of the action, seasonally fresh cuisine, and a genuine commitment to warm, personalized hospitality.
Why an independent property instead of a franchise hotel?
- When the opportunity to create this hotel came along, our family seized it with excitement and passion. We wanted to craft something unique, personal, and reflective of our vision for hospitality.
Lost and Found
- Visit chargerback.com, locate our hotel, and submit a request with a detailed description of your lost item. Our team will contact you within 24-48 hours.
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60 Gasser Rd., Wisconsin Dells, WI 53965 | (608) 254-2285
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